To ensure seamless cinema operations and strong collaboration between your venues and our distribution team, please refer to this comprehensive guide outlining our standard operating procedures.
Whether you operate a single-screen independent cinema or a large multiplex circuit, we ask that your programming, projection, and management teams review these protocols carefully. Consistent adherence to these workflows is essential to guarantee that content is delivered on schedule, KDMs are issued without delay for your scheduled sessions, and accounts remain in good standing.
AT‑A‑GLANCE CHECKLIST
Bookings (New): Reply directly to the specific Film Info Sheet.
Weekly Sessions: Must be emailed by Tuesday at noon (Sydney Time) to your booker + sessions@paramount.com.
Daily Box Office: Send yesterday’s figures daily to Boxoffice_AU@Paramount.com (plus industry reporting platforms).
KDMs: Issued only after session times are received.
Payment Terms: 14 days from the end of the play week.
1. BOOKING PROCEDURES
A. New Release Titles
Notification: You will receive a Film Info Sheet via email for every new release.
How to Book: Please simply reply to that specific email with your requested dates, location(s), and proposed number of sessions, please use the below template when you are making a booking request.
Booking Template
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FILM:
CIRCUIT:
OPENING DATE:
LOCATION
PVWs
WEEK 1
WEEK 2
WEEK 3
WEEK 4
Assets: For marketing materials, artwork, and additional film data, please visit https://www.parasales.net/.
Notes (e.g., previews, school bookings, private events, or accessibility screenings).
How to Submit Your Sessions
You can submit your schedules using your own standardized spreadsheet or a direct export from your POS/ticketing system, provided it clearly outlines all the required data points above.
Alternatively, you are welcome to use the interactive template below. Simply fill out your weekly schedule, click "Copy to Email," and paste the formatted table directly into your message to your booker and sessions@paramount.com.
Weekly Sessions Template
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CINEMA/LOCATION:
WEEK COMMENCING:
FILM TITLE
DATE(S)
SCREEN / FMT
SESSION TIMES
NOTES
3. DAILY BOX‑OFFICE REPORTING
Accurate, granular, and timely box office data is mandatory for our internal reporting cycles. Providing these specific details ensures we can accurately track format performance across the market, calculate weekly shares correctly, and prevent any delays in your billing cycles.
Frequency & Recipient
Reports must be sent daily (covering the previous day) via email, or uploaded to MACCSBox if registered.
You must also report figures to standard industry platforms (e.g., Numero and Comscore) daily.
Details Required
Please break down by Title and Session, including:
Admissions count
Gross Box Office (inc. GST/Tax)
Format screened (2D, 3D, etc.)
Ticket classes (if applicable)
Operational notes (e.g., interruptions/refunds)
4. KDM & KEY DELIVERY POLICY
Please read this section carefully to avoid unlocking issues.
The Golden Rule
KDMs will NOT be issued until weekly session times are received. If you miss the Tuesday at Noon deadline, your keys will be delayed.
Point of Contact
All key/KDM requests must go to Paramount Pictures Australia (your booker + sessions@paramount.com) first.
Emergency Protocol
Contact Deluxe directly only in genuine, after-hours emergencies. Note that Deluxe cannot issue or extend keys without prior approval from Paramount Pictures Australia, so contacting them first often causes delays.
5. FINANCIAL TERMS
Standard Terms
Payment is due 14 days from the conclusion of the play week.
Play Week Definition
Our standard week runs Thursday through Wednesday
Please align your accounts payable cycles to strictly adhere to this 14-day window.
6. KEY CONTACTS DIRECTORY
Please direct your correspondence to the appropriate channels below to ensure a fast response: